Privacy Policy
This policy explains how we collect, use, retain, and protect personal information through our school services and portal.
Last updated: March 10, 2026
Privacy officer
- Responsible organization
- Groupe École La Réussite Scolaire
- info [at] ecolelareussite [dot] ca
- Phone
- (514) 360-7575
In short
We collect only the personal information needed for enrollment, educational follow-up, communications with families, billing, and portal administration. We do not sell personal information.
Applicable framework
We handle personal information in accordance with applicable Quebec law, including the private-sector privacy legislation as amended by Law 25.
Information we collect
Depending on the pages, forms, and services you use, we may collect:
- contact details for parents, students, guardians, or emergency contacts;
- registration details such as grade level, subjects, and selected center;
- information shared through contact or follow-up forms;
- information needed for billing, payments, and tax reporting;
- minimal technical data required to operate the site and portal securely.
Why we use it
- to answer questions or contact requests;
- to process an enrollment request and organize services;
- to provide educational, administrative, and financial follow-up;
- to authenticate portal users and secure access;
- to comply with legal, accounting, and tax obligations.
Access and disclosure
- Access is limited to team members who need the information to perform their duties.
- We may rely on hosting or technology providers acting on our behalf under appropriate safeguards.
- We may disclose personal information where required or authorized by law.
Retention
We retain personal information only as long as needed for the stated purposes and for any additional period required to meet legal, accounting, tax, contractual, or dispute-related obligations.
Safeguards
- secure access to the site and portal;
- role-based access controls;
- secure session cookies and technical settings designed to reduce unnecessary exposure of information;
- reasonable administrative controls to limit unauthorized access, use, disclosure, loss, or alteration.
Your rights
Subject to legal limits, you may request:
- access to personal information about you;
- correction of inaccurate, incomplete, or ambiguous information;
- withdrawal of consent where such withdrawal applies;
- information about the categories of personal information held and third parties with access to it.
Cookies and similar technologies
We use essential cookies, local storage required for portal operation, and Google Analytics to measure site traffic, understand viewed pages, and improve the experience. We do not use this data to sell personal information.
View our cookies policyQuestions or privacy requests
For any privacy question, access or correction request, or concern about your information, please contact us.